It’s the first day of a new era – at long last, after many years of just grumbling to friends, family and work colleagues, I’ve decided it’s time to complain publicly to the rest of the world!

We are a nation of ‘complaint avoiders’, in that we rarely tell the person most likely to be able to do something about whatever it is that is annoying us at the time (take poor service in a restaurant)…but boy can we moan about it at length to our friends afterwards.

So let’s start with the basics – what is about modern toilet roll holders? Inevitably these bloody dispensers are mounted about 18 inches off the floor, which means getting your hand in to try to find the end of the loo roll is fraught with peril. And why is it that the end of the roll is always hidden several inches inside a large drum, making it almost totally impossible to get at without personal injury? It’s crazy that every visit to the most private room in almost every restaurant, shop, theatre – and even the office – involves degrees of dexterity only possessed by Olympic gymnasts. Grrr!